Dining out is a luxury to many people, and we all want the experience to be enjoyable: good food, delivered quickly, and no fuss paying the bill. Unfortunately, human error can creep in and ruin the dining experience. Most people have at one time or another gotten the wrong food order delivered to their table, or had to wait a long time to pay their bill at the end of an otherwise fine meal. Customer experiences, both good and bad, are quickly posted to social media. These are areas where technology comes to the rescue! In this presentation, we’ll take a look at some of the latest innovations in the food service industry, from tableside touchscreens to touchless payment options, and see how they are quickly changing the dining experience.
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Jeff is the Director of User Experience (UX) at Integrated Computer Solutions, Inc. (ICS), which specializes in developing world-class, implementable designs for touch-enabled devices. He has extensive experience developing custom software solutions with a strong focus on applying human factors principles to user-interface design. He earned both his BS and MS in Computer Science from Worcester Polytechnic Institute (WPI) where he has been an adjunct faculty member. In his free time Jeff enjoys kayaking, archery, and hiking the White Mountains of New Hampshire with his rescue dog, Alex.
6:15 – 6:45pm: refreshments & Networking
6:45 – 7:45pm: Presentation
7:45 – 8:30pm: Networking
NHUXPA would like to thank the following organizations for making this months meeting possible.
The Atom Group is a digital strategy and development agency that loves to solve difficult business problems. We challenge the status quo in the world of development because we know there’s a better way to solve your business problems, that’s nimble and fairly priced, that doesn’t require staying up all night to communicate with the other side of the world, that cares about your specific challenge—and actually helps you to do business better.
For information, visit www.theatomgroup.com
Hawthorn Creative – Hotel, Event & Destination Marketing
We craft the marketing solutions the hospitality and event industries rely upon to reach and attract customers. We boast an award-winning team of designers, writers, salespeople and marketers dedicated to creating more loyalty, more sales, and more opportunities for every client.
For information, visit www.hawthorncreative.com
About NH UXPA
The New Hampshire User Experience Professionals Association offers a friendly environment for UX professionals and students to share ideas, network, and learn from one another. Our monthly meetings are ALWAYS open to anyone who is interested in attending; membership to UXPA is NOT required. Learn more at nhuxpa.org.
This event was originally scheduled for 2/16 and had been rescheduled to 3/24. We look forward to seeing everyone on the 24!